Empowering Business With Innovative Solutions

Specializing in inbound and outbound services, lead generation, customer support, and appointment setting.

Telemarketing

Worldsource Service Delivery Network LLP excels in telemarketing, utilizing direct response marketing techniques to contact warm leads or make calls. This service is designed to generate immediate sales opportunities and engage potential customers effectively

person holding right hand of another person
person holding right hand of another person
Customer Support

Dedicated support for customers via various communication channels. Customer support is a service that assists customers with product or service-related issues, providing technical assistance, troubleshooting, and guidance. It aims to resolve specific problems, enhance user experience, and build trust in the brand. Support is often delivered through channels like phone, email, live chat, and social media.

Our Services

Appointment Setting

The company specializes in appointment setting, scheduling meetings and appointments for clients with decision-makers. This service includes lead qualification, where agents engage with potential leads based on predetermined criteria, and set up appointments with those who meet the specific requirements. Additional services such as appointment confirmation, reminder calls, and rescheduling and cancellation management are also provided

Email/Chat Support

Worldsource Service Delivery Network LLP offers comprehensive email and chat support services. These services ensure prompt and professional responses to customer inquiries, resolving issues swiftly and fostering long-term relationships. The team is trained to handle both technical and non-technical support via email and live chat, ensuring customers receive immediate assistance 24/7

Market Research

The company conducts market research through phone surveys, gathering valuable insights from customers to help businesses understand their needs and preferences better. This service involves engaging with customers to identify pain points and gather feedback, which can be used to improve products and services

  • Follow-up Calls: Gathering feedback and exploring upselling or cross-selling opportunities after appointments.

Additional Services

  • Lead Qualification: Ensuring that only qualified leads are pursued, saving time and resources.

  • Reminder Calls: Reducing no-show rates by sending timely reminders for scheduled appointments.

Client Feedback

Our clients appreciate our reliable and efficient call center services.

Worldsource has transformed our customer support experience with their exceptional service.

Rahul Kothari (JMD Textiles)
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.
A retail store interior featuring a wooden customer service desk with the logo of an eyewear company 'lenskart.com' prominently displayed. Several small stacks of product boxes and informational pamphlets are placed on the desk. Behind the desk, a wall with a wood panel design displays a large eyeglasses logo. The lighting is bright with recessed ceiling lights, and there are security cameras visible. On the floor, a few cardboard boxes are stacked to the side.

Kolkata

The team at Worldsource consistently delivers outstanding telemarketing and lead generation services that have significantly boosted our sales efforts.

A modern interior space of an entrepreneurship center with large glass windows and open doors. The room contains people sitting at tables, engaging in various activities. The sleek design features metal railings and exposed ductwork in the ceiling, creating an industrial feel.
A modern interior space of an entrepreneurship center with large glass windows and open doors. The room contains people sitting at tables, engaging in various activities. The sleek design features metal railings and exposed ductwork in the ceiling, creating an industrial feel.
Rounak Jindal

Bangalore

★★★★★
★★★★★
Services

Expertise in inbound and outbound call services.

Support

Contact

connect@wssdn.in

+91-9836875566

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